Traditionally, "civic action" is seen as a public space where citizens work towards a collective good. Fast forward today, technology is expanding civic action to include many more public actions especially the ones of interactive nature. Civic action appears to be one of those phenomena which defy technology as its most successful episodes are driven by actual people, doing actual things; writing, picketing, marching etc. The Arab spring and a host of other events, perhaps before and after, have shown that digital technology is opening unparalleled arenas for collective action to happen without the need for face-to-face engagement. A majority of civil society actors have increased their use of new digital technologies in conjunction with time-tested strategies for advocacy and to bring about change in critical areas of development. Others have as yet to join the space, in spite of admitting that technology will indeed help their work in many ways than one. For this group, c...
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