By Kwami Ahiabenu If you have ever visited an online platform or website and you are faced with countless frustrations; poor system functionality, multiple clicks that don’t get you the information you require and a generally unfriendly space, then you are experiencing a website or online platform which has not been built with User Experience Design (UX) thinking. If you have ever visited an online platform or website and you are faced with countless frustrations; poor system functionality, multiple clicks that don’t get you the information you require and a generally unfriendly space, then you are experiencing a website or online platform which has not been built with User Experience Design (UX) thinking. The site’s poor User Interface Design points to the fact that User Experience Testing was probably skipped. What is user testing? User testing can be described as a mechanism used in online design processes to ensure that prod...
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