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Friday, December 08, 2006

KM Concept today : After Action Review

An After Action Review(AAR) provides an opportunity for a thorough assessment after a project, programme or a major activity with the main focus on discovering what happened and why among all team players.

We can group AARs into three types: formal, informal and personal.
Usually formal, AAR process has four steps:
  • Step 1. Planning
  • Step 2. Preparing
  • Step 3. Conducting
  • Step 4. Following up (using AAR results)

STEP ONE :PLANNING

1. Undertake a preparatory meeting as soon as possible.

2. List and send out invitation to key team members involved.

STEP TWO : PREPARING

3. Appoint a facilitator and ensure all the resources for the AAR are made available.

STEP THREE : CONDUCTING

4. Create the right climate

5. Revisit the objectives and key deliverables of the project

6. Use questioning : ‘what went well?’. Find out why, and exchange knowledge about what we have learnt for the future

6. Use questioning : ‘what could have gone better?’. Find out what the problems, issues and challenges were, and exchange information and knowledge about what we have learnt for the future

7. Team members contribution work: ensure that every team member contribute by hearing them out

8. Record every team member input

STEP FOUR : FOLLOW UP

9. Follow up by using the AAR results.

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